Help Center
90jail FAQ — All Your Questions Answered in One Place
Whether you have questions about your account, deposits and withdrawals, bonuses, games, or security — you will find direct answers right here.
90jail is one of Bangladesh's trusted online betting and casino platforms. New players and experienced members alike have plenty of questions. Below we have provided detailed answers to the most frequently asked questions about opening an account, depositing money via bKash and Nagad, withdrawal times, bonus rules, game types, and responsible gaming. If you cannot find your question here, contact our 24/7 live chat support directly.
Section 01
Account and Registration
To open an account at 90jail you need an active mobile number and a valid email address. You can create your account in just a few minutes by filling in your name, date of birth, and password in the registration form. Please note that only people aged 21 or above may register.
No. Each person is allowed only one account at 90jail. Attempting to open multiple accounts from the same mobile number or device may result in all accounts being suspended and the balance being forfeited.
Click the "Forgot your password?" link on the 90jail login page. Enter your registered email or mobile number and a reset link or code will be sent to you. Use it to set a new password. If you run into trouble, contact our 24/7 live chat.
Yes, identity verification may be required before large withdrawals or in certain situations. You may need to upload a clear photo of your national ID card or passport. This is to ensure the security of your account.
The 90jail website is fully mobile-friendly. You can play directly from the browser on any Android or iOS device. The site loads quickly and fits perfectly on a phone screen, so you can enjoy games without a separate app.
Section 02
Deposits and Withdrawals
Money deposited via bKash is usually credited to your 90jail account instantly. In most cases the balance updates within just a few seconds. If there is a delay for any reason, let us know via 24/7 live chat.
The minimum deposit at 90jail is ৳200 — this applies to all methods including bKash, Nagad, Rocket, or bank transfer. You can start playing casino or betting even with a small deposit.
Yes. You can withdraw from 90jail via bKash, Nagad, Rocket, and bank transfer. After submitting a withdrawal request, the money generally reaches your mobile wallet or bank within 5 to 30 minutes.
The minimum withdrawal amount at 90jail is ৳800. Requests below this amount are not accepted. Before withdrawing, make sure your balance is at least ৳800 and that no bonus wagering remains.
90jail does not charge any deposit or withdrawal fees on its end. However, bKash, Nagad, or your bank may apply their own transaction charges — those will follow the rules of the relevant service. Check your mobile banking app for details.
Bank transfer deposits can take anywhere from a few minutes to a few hours depending on the bank. For withdrawals, processing is aimed to be completed within 5 to 30 minutes. There may be slight differences depending on banking hours and network conditions.
Section 03
Games and How to Play
During BPL matches, the cricket section of 90jail offers both live and pre-match betting. You can place bets on a variety of markets including match result, toss, top run-scorer, wicket-taker, and more. Review the odds carefully and set your budget before placing a bet.
RTP, or Return to Player, is the mathematical expectation of how much a slot game theoretically pays back over the long term. For example, a 96% RTP means that on average ৳96 is returned for every ৳100 wagered over an extended period. It is a statistical average and does not guarantee the outcome of any individual spin.
90jail offers live casino games from well-known providers including Evolution Gaming and Ezugi. You can play live Blackjack, live Roulette, live Baccarat, live Sic Bo, and other games with real dealers in real time. With a good connection, gameplay is smooth on mobile as well.
Yes. All games offered at 90jail come from licensed providers and use independently tested RNG (Random Number Generator) technology. This ensures every game result is completely random and unbiased, with no predetermined outcomes.
Spribe's Aviator is a crash game. As a plane takes off, the multiplier keeps rising. You need to cash out before the plane crashes. If you cash out in time, you win according to that multiplier. This exciting game calls for both strategy and patience.
Section 04
Bonuses and Promotions
90jail offers a 100% bonus on your first deposit up to ৳15,000. For example, deposit ৳1,000 and you get an extra ৳1,000 bonus — starting with a total of ৳2,000. If you deposit ৳32,000 you receive the maximum ৳15,000 bonus — a total of ৳47,000.
The wagering requirement for the welcome bonus is 15x. This means you must place bets totalling 15 times the bonus amount before withdrawal is possible. For example, if you receive a ৳1,000 bonus you need to wager ৳15,000. Once the wagering is complete, you can withdraw your winnings normally.
The 90jail VIP program has 5 tiers: Bronze, Silver, Gold, Platinum, and Diamond. You move up the tiers gradually through regular play. Each tier earns weekly cashback — 0.2% at Bronze, 0.3% at Silver, 0.5% at Gold, 0.6% at Platinum, and up to 0.8% at Diamond.
Cashback is calculated on a weekly basis. The percentage set for your VIP tier is applied to your net losses and returned to you. Cashback is generally credited to your account on a fixed day each week. Contact live chat for full terms and details.
Yes. 90jail regularly runs special promotions during festivals and major sporting seasons — such as Eid, the BPL tournament, T20 World Cup, or IPL. These offers are available for a limited time. Check the promotions page or live chat for the latest offers.
Section 05
Security and Responsible Gaming
Yes. 90jail uses SSL encryption technology, which keeps your personal information and transactions completely secure. Your data is never shared with third parties. For more details about our privacy practices, see the privacy policy page.
90jail is for people aged 21 or above only. Opening an account for minors is strictly prohibited. If any inconsistency is found during age verification, the account will be closed immediately.
Yes. 90jail takes responsible gaming very seriously. You can set deposit limits, betting limits, and session limits. You can also temporarily suspend your account or use the self-exclusion option if needed. Learn more on the responsible gaming page.
Absolutely. Gambling is for entertainment — never a solution to financial problems. If you feel your gaming habits are getting out of control, contact our live chat. The 90jail support team will help you set limits or close your account. You will find more resources on our responsible gaming page.
Change your password immediately and report it to 90jail's 24/7 live chat. Our security team will promptly investigate the account and, if necessary, temporarily lock it to keep it safe. To stay secure, never share your password with anyone.
90jail's support team is ready to respond in Bengali 24 hours a day, 7 days a week. For any issue, click the live chat button on the site — you will usually get a quick resolution. You can also reach us by email: [email protected]
Still have questions?
Our 24/7 Bengali support team is always here for you. Chat with us directly on live chat or send us an email.
Live Chat Support
24 hours a day, 7 days a week — assistance in Bengali
24 hours a day, 7 days a week — assistance in Bengali
Email Support
[email protected]
[email protected]